- Prior to exiting the store, kindly engage with the on-duty store employee and request them to notify the manager.
- Store managers are trained to handle most issues involving Kansas Lottery self-service vending machines, including misprinted or unprinted Fast Play tickets.
Helpful Tips
- If you have already left, return to the store where the purchase was made as soon as possible.
- Keep any receipt, voucher, or partially printed ticket related to the transaction.
- Be prepared to provide details about the purchase, including the time of the transaction and the vending machine used.