Use the options below to contact the Kansas Lottery PlayOn® Customer Support Team.
Business Hours: Monday thru Sunday, 8:00 a.m. - 12:00 a.m. CT
Phone: 1-913-653-0028
Available during business hours. If you do not want to wait on hold, you can choose the callback option, which saves your place in the queue and calls you back when an agent is available.
Email: Send us an email
You can send an email at any time. Our team will respond during business hours.
Chat: Click the chat bubble
The chat bubble is located in the bottom-right corner of the screen. You can interact with the chatbot at any time. If you need additional assistance, you can connect with a live agent during business hours.