We begin processing your subscription payment 7 days before your next subscription cycle starts.
If a payment attempt is unsuccessful:
- You'll receive an email notification explaining that the payment failed and recommendations to resolve the issue.
- We'll automatically retry the payment each day until the first draw of the upcoming subscription cycle.
- If payment is still unsuccessful by the first draw, your subscription will be paused and you will miss all draws in that cycle.
- We'll automatically attempt to process payment again for the following subscription cycle.
- If your subscription remains paused for three consecutive cycles, it will be canceled automatically.
To avoid interruptions to your subscription, make sure your payment method is valid and has sufficient funds available.